Reference

Privacy Policy for Your Account Data

We keep this policy focused on what matters to your account: what we collect, why we collect it, and how long we keep it.

Account dataCookie consentLocal lawDANA / OVO / GoPay / QRIS
lawatoto Privacy Policy for Your Account Data
HELP ROUTES

How to Contact Us About Privacy

When you want to see, change, or question your data, use the same contact paths we use for account requests.

Live chat Open live chat from the site and send your privacy request in one thread.
Email Email works well when you need a written trail for access, correction, or removal…
WhatsApp Use WhatsApp when you prefer a direct message on mobile.
ACCOUNT SAFETY

How We Handle Data, Cookies, and Access

We keep privacy controls close to the account, not buried in fine print. On mobile, the browser asks before loading cookies; on desktop, your session can remember language…

Data minimization

We collect only the details needed to open, verify, and service your account.

Cookie control

Cookies remember session state, language, and whether you already passed a check on the same device.

Device logs

We record browser type, IP address, and time stamp when you access from phone or desktop.

Retention window

We keep account and payment records only for as long as we need them for service, dispute handling, and legal…

Access requests

If you want a copy of your stored details, contact us with your username and the email or number on…

Change requests

If a detail is wrong, tell us exactly what to correct and attach the updated contact point.

Answers About This Privacy Policy

These answers cover the most common questions about what we store, how you can ask for changes, and how cookies behave when you move between phone and desktop. The same policy applies to account actions, support requests, and payment checks. If local law changes what we can keep, we update the text first and follow the new rule for your account where it applies.

We collect the details needed to set up and protect the account, such as your name, contact point, username, device log, and any payment reference linked to DANA, OVO, GoPay, or QRIS activity.

Cookies keep your session active, remember language choices, and help us avoid asking the same check again on the same device. You can clear them anytime in your browser, but some pages will ask for a fresh confirmation.

Yes. Send the exact field you want changed, the right value, and the contact detail on the account. After we verify the request, we update the record and confirm the change through the same channel.

We can remove data that is no longer needed for account work, and we keep some records only when local law or dispute handling requires them. If removal is limited, we explain what stays and why.

We keep short device and login logs, including browser type, IP address, and time stamp, to spot unusual access and help with support cases. Those logs stay only for the retention period tied to the account.

Use live chat, email, or WhatsApp and include your username plus the request type. Our team checks the account, answers in order, and tells you what can be changed immediately and what needs more time.